New Patients at Pure Dental Toowoomba

Welcome to Our Family-Friendly Practice

Thank you for choosing us for your dental care! When you attend for your appointment, you will be welcomed by our friendly front office team members, who will make you feel comfortable in our reception area.

You will have an hour for a comprehensive exam with one of our dentists to discuss your history and concerns, allow the dentist to carry out a thorough dental examination, including any necessary X-rays, and be presented with a personalised treatment and prevention plan.

Afterwards, you will spend 60 minutes with one of our oral hygiene therapists, who will review the prevention plan advised by the dentist and perform a professional hygiene clean.

You will then return to our front office team, who will schedule your treatment and prevention appointments as prescribed by your dentist and your oral hygiene therapist. Please note that new patients always get X-rays, and existing patients get X-rays every two years.

A Comprehensive Overview of Your Oral Health

In some circumstances, a special x-ray an OPG, is required that looks at the lower face, teeth, jaw joints and maxillary sinuses. This x-ray is useful to demonstrate the number of teeth as well as their position and growth, and is particularly useful to assess teeth that have not surfaced yet or pathology within the jaw bone. Dr Nicola, Dr Helene or Emma-Kate will refer you for one of these x-rays, if required.

Payments and Financing

Please bring your health fund card with you when you visit our practice, as we process claims straight away through HICAPS. If applicable, you will only have to pay the gap payment. We also provide further financial assistance through the Child Dental Benefit Scheme (CDBS) and Department of Veterans’ Affairs (DVA) and we bulk bill for these patients.

OpenPay: We are now offering a payment plan option through Openpay. Openpay lets you spread the cost of the things you want and need over time, with no hidden fees.
AfterPay: We also offer Afterpay. There is NO minimum spend & you can pay your appointment off over 4 equal payments! Please ask the friendly reception staff for more information.

We are preferred providers for:

Helping Patients Feel Comfortable

Our approach to helping patients with dental anxiety is second-to-none. Patients will instantly feel at ease with Dr Nicola and Dr Helene’s warm, caring, and friendly personalities. Our practice also offers options like sleep dentistry to truly help you relax during your procedure.

Dr Nicola prides herself on non-invasive dentistry and once you visit us for the first time, you’ll find it a lot easier to entrust your smile with our highly-competent and experienced team.