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COVID-19 Update

Update for our patients

Pure Dental Toowoomba will be open for patient enquiries and triaging emergency patient care from 8:30am – 2pm Monday to Friday from 14 April 2020.

We are operating under “Level 3 restrictions” which essentially means we cannot create aerosols (fluid droplets) and there will be extra precautions taken to protect our staff and all patients. Please do not hesitate to contact us during these hours.

We hope you and your family enjoy Easter at home.

Nicola


Practice Update

To all my wonderful patients.

On advice from leading health specialists in our community I have made the decision to be proactive and act swiftly to decrease the potential asymptomatic transmission of COVID-19 to my patients and the wider community by closing Pure Dental Toowoomba. We have made the decision to close definitely until the week beginning 20th of April. This date may need to change as the effects of this virus unfolds within our community.

I will not be leaving you; my Manager, Kylie, and myself, will be available on the end of a telephone for advice, antibiotics and pain relief which we will email through to your nearest pharmacy.

If you have an appointment in the next 4 weeks my wonderful staff are currently in the process of calling you to rearrange your appointment. Please feel free to contact us if that is easier.

If you develop pain or think you have an infection please call the practice phone – you will be diverted to either myself or Kylie and we will assist with emergency care. There will be an emergency oral health centre set up in the coming days for both private and public patients – as we get the details we will inform you.

I wish to thank each and every one of you, for your understanding at this difficult time and myself and my team look forward to seeing you when this crisis is over.

Keep safe and keep well.

Nicola

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